This Personal Data Privacy Policy sets out the procedure for the collection, use, storage, and disclosure of information by EGLSHIP LLC (hereinafter, the "Company").

The Policy applies to all information that the Company may obtain about the user when using the website, the Telegram bot, and other services of the Company.

By using the services of the Company, the user agrees to the terms of this Policy, including consent to the processing of personal data and their transfer to third parties, as well as to the cross-border transfer of data.

The Company may process the following categories of the user's personal data:

• personal data, including name, phone number, email address, delivery addresses, and, where necessary, identity document details (including passport details) provided by the user for customs clearance and compliance with legal requirements;
• data related to shipments, including a description of the contents, value (including estimated value), tracking numbers, weight, dimensions, and photo and video records of shipments;
• technical data, including IP address, browser and device information, cookies, and information about the user's actions on the website;
• other data provided by the user independently or generated in the course of providing the services.

The Company may supplement and clarify the data provided, including by assessing the value of goods, classifying the contents of shipments, and generating internal identifiers.

Personal data is processed for the following purposes:

• registration and identification of the user;
• providing services for the receipt, storage, processing, and arrangement of delivery of shipments;
• preparing transport and customs documents;
• communicating with the user;
• complying with legal requirements;
• preventing fraud and ensuring security;
• improving service quality and internal analytics.

The Company may transfer the user's personal data to third parties without the user's additional consent in the following cases:

• to logistics partners, including carriers, warehouse facilities, and international agents;
• to customs brokers and other persons involved in the customs clearance of shipments;
• to government authorities, including customs and law enforcement agencies, in cases provided for by law;
• to payment systems and other contractors that support the operation of the service.

Data is transferred to the extent necessary to provide the services, including customs clearance, and to comply with legal requirements.

The user's personal data may be transferred and processed outside the country of the user's residence, including any countries in which the Company, its partners, contractors, logistics operators, and other persons involved in providing the services are located.

By using the service, the user consents to such cross-border transfer of data and to its storage and processing in the jurisdictions specified, even if the level of data protection in those countries may differ from the level of protection in the user's country.

The Company stores the user's personal data for the lifetime of the account and for the period necessary to provide the services.

After the user stops using the service or the account is deleted, personal data may be stored for the period necessary to comply with legal requirements, fulfill financial and tax obligations, resolve potential disputes, process chargebacks, and protect the legitimate interests of the Company.

The Company may anonymize personal data and use it for statistical and analytical purposes without a time limit.

The Company takes reasonable organizational and technical measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

At the same time, the user understands and accepts that the transmission of data over the Internet is not completely secure, and the Company cannot guarantee absolute protection of information.

The Company uses cookies and similar technologies to ensure the operation of the website, analyze user behavior, and improve service quality.

The user may change cookie settings in their browser.

The user may request access to their personal data, its correction, or its deletion in cases provided for by applicable law.

The Company may limit the fulfillment of such requests if this is necessary to comply with the law or to protect its interests.

The Company may make changes to this Policy. The updated version takes effect upon publication on the website.

EGLSHIP LLC

Delaware, USA

Email: eglship@gmail.com